by Dr Sharon | Oct 26, 2016 | Achieve Goals, Communication, Emotional Intelligence, Ethics at Work, Leadership, Relationships (Self and Others)
Care in silence According to Rothwell and Sredl (1992, p.391), there is an enormous difference between just hearing and active listening. We can “hear” simply on the basis of auditory stimuli. For example, we hear a train, even if we are not paying much...
by Dr Sharon | Oct 22, 2016 | Achieve Goals, Communication, Emotional Intelligence, Ethics at Work, Leadership, Negotiation, Relationships (Self and Others), Stress Management, Time Management
Positive, Recognise, Involve, D = ? So far, we have taken Key Steps to motivate others by creating a positive environment, recognising their efforts (rewarding where necessary) and inspiring through involving them in setting goals. This week we are going take Key...
by Dr Sharon | Oct 22, 2016 | Achieve Goals, Communication, Emotional Intelligence, Ethics at Work, Leadership, Negotiation, Relationships (Self and Others), Stress Management, Time Management
Positive, Recognise, I = ? So far, we have used the first two letters of the word ‘PRIDE’ as a way to turn demotivation into motivation. How well were you able to create a positive work environment and then recognise and/or reward your team’s...
by Dr Sharon | Oct 22, 2016 | Achieve Goals, Communication, Emotional Intelligence, Ethics at Work, Leadership, Negotiation, Relationships (Self and Others), Stress Management, Time Management
Can you put the spring back into non-performer’s steps? Yes, you can! One of the biggest challenges we all face when putting an employee on performance management is preventing them from becoming demotivated. The idea behind performance management is to help...
by Dr Sharon | Oct 22, 2016 | Achieve Goals, Communication, Emotional Intelligence, Ethics at Work, Leadership, Negotiation, Relationships (Self and Others), Stress Management, Time Management
P=Positive, R=…? Last week we looked at the first letter of the word ‘PRIDE’ as a tool to turn demotivation into motivation. The ‘P’ stands for POSITIVE environment. How did you do in that area this past week? Were you able to create a more positive environment...
by Dr Sharon | Sep 15, 2016 | Communication, Emotional Intelligence, Ethics at Work, Relationships (Self and Others), Stress Management, Time Management
Lessons from Beirut I had the pleasure of going to Lebanon last week to facilitate emotional intelligence training for i-engineering’s country heads. I was so impressed by them. In nine years, they have grown from two people who started up a business in their garage...