Empower your workplace with our dynamic team

At Key Steps, we empower our clients to overcome their business challenges by placing them at the centre of everything we do. Our team of experts customise niche interventions that provide an immediate return on investment by equipping you with practical tools and skills.

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Our Story

In 2007, after 11 years in corporate learning and development, Sharon realised her dream of starting Key Steps. Her vision was to create a niche training and development consultancy that really listens to you, partners with you and offers training solutions that really get results.

At Key Steps, nothing is off the shelf. We strategically analyse the unique and diverse needs of our clients and create the corresponding journey of “Key Steps” that you need to meet those needs. We believe in the importance of unlearning, learning and continually building on what you already know, to develop into all that you can be.

We blend extensive research, various training techniques, tools, stories, theories, case studies, practical exercises, including peer interaction and team building, experiential assignments and ongoing integration tasks to create an experience that inspires individuals and teams to take both personal and professional steps to really unlock their potential.

Our Happy Clients

CAMAF | Chartered Accountants (SA) Medical Aid Fund

South African Institute of Chartered Accountants

Gordon Institute of Business Science, University of Pretoria

Meet Our EQ Expert, Founder and CEO

Dr Sharon King Gabrielides

EQ Expert, Founder and CEO

Dr Sharon King Gabrielides is the founder and CEO of Key Steps Corporate Training. She is known to everyone who has worked with her as a consummate professional, who is also deeply caring and whose engagement makes each person feel individually seen and encouraged to grow.

Sharon is a dynamic facilitator, speaker and executive coach with over 25 years’ experience in leadership development and organisational transformation.

Sharon’s PhD thesis contributed a framework for holistic and sustainable leadership development that was published by Rutgers University in the USA. She is faculty of numerous business schools and highly sought-after by leading corporates because she works hand-in-hand with them to create sustainable results and long-term success. In 2020, she was inducted into the Educators Hall of Fame, which is a lifetime achievement award, recognising excellence and her contribution to the field.

Despite her array of qualifications and accomplishments, Sharon maintains an “always learning” approach, continually investing in her personal development and doing thorough business research. She is passionate, authentic and focused on designing and delivering niche interventions.

Credentials & Qualifications

PhD with a focus on creating a framework for ‘Holistic and Sustainable Leadership Development’
Bachelor of Arts in Clinical Psychological – obtained Cum Laude
Honours in Psychology – obtained Cum Laude
Neuro Linguistic Programming (NLP) Master Practitioner – obtained Cum Laude
International Certificate in Executive Coaching – obtained Cum Laude
Skills Development Facilitator and Assessor (registered with ISETT, ETDP and SERVICES SETA)
Services SETA accredited training provider: Registration Number 2257
Microsoft Master Instructor
National Certificate in Information Technology End User Computing
Professional member of the PSASA
Registered member of COMENSA

Meet Our Team

The professionalism and quality of a large corporate with the passion and personal touch of a small business.

Collette Hughes

Talented Admin Manager & PA

Collette is Dr Sharon’s right and left hand, she is energetic, hard-working and works well under pressure. She is able to adapt quickly to changing situations, is efficient, driven and always striving to achieve the best.

Collette has local and international experience, and her career has spanned several service industries. What they all have in common is the skills and genuine care for her clients that she brought to each role to make a difference. This is why Key Steps became her perfect home in 2019.

Dr Colin Wilford

Psychometric Assessment Genuis

For 30+ years, Colin has worked with industrial-related matters in blue chip organisations. He is a registered Psychologist with the Health Professional Council of South Africa (HSCPA) PS0052353, registered and licensed in the USA, and is a certified distributor of the EQ-i2.0 and numerous Leadership 360 instruments.

Colin is a board member of the Association of Test Publishers for South Africa and has become internationally recognised for his expertise in many Psychometric Assessments and training, and his work supporting many corporate transformation initiatives and restructures worldwide.

Louise Gillett

Microsoft Master

Louise is a registered facilitator, assessor and moderator with MICT, ETDP, Services Seta and SACE. She has a 26 year history working in the higher education industry for both corporate and private sectors. She is a Microsoft Certified Trainer and Technology Specialist, with vast and diverse workplace experience.

Areas of expertise include Excel modelling, database design, project management, key accounts management and all things Microsoft.

Meet Our Key Associates

Siphiwe Moyo

HR and OD Expert

Siphiwe is a highly-rated international speaker, author and organisational development (OD) facilitator. As the Head of Learning and Development for three JSE top-listed companies and former Chairman of the South African Board for People Practices, he’s a seasoned specialist. Siphiwe is an expert in leadership, cultivating optimism, hope and resiliency, and helping employees cope with organisational change. His knowledge, experience, and natural humour, make him an award-winning sought-after speaker.

Zanele Njapha

UnLearning Expert

Known to her clients as ‘The UnLearning Lady’, Zanele Njapha is the world’s leading voice on using unlearning principles to support companies such as Visa, Philip Morris, Deloitte, Discovery and Volkswagen to step confidently into new ways of seeing, doing and being. A former Primary School teacher, Zanele has learning in her blood and is now a Forbes contributor, an award-winning speaker and a career transition mentor for ambitious corporate team members.

Abdullah Verachia

Leading Strategist

Having presented and consulted in 60+ cities globally, Abdullah has been recognised as a leading strategist, speaker and disruptor. He served in senior executive and board roles, crafted competitive strategies for leading companies and governments around the world, lectured at some of the top ranked business schools and built and run successful companies. Abdullah fuses practice, education, insight and experience into a tapestry that is sought after globally.

Sean Hettema

Lead Facilitator

Sean is a seasoned consultant with extensive experience working with executive teams in multinationals across the globe. His areas of expertise include strategy formulation, organisational design, future fit and resilient leadership, culture alignment, team effectiveness and performance management. He has worked in diverse industries such as financial services, hospitality, FMCG, digital and media, construction, manufacturing, public sector, utilities, mining services, facilities management, eco-tourism and ICT.

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The Ultimate Professional!

Sharon is the ultimate professional. She speaks with passion and is easy to listen to. Her knowledge on leadership, emotional intelligence and coaching is invaluable. I would recommend Sharon to any corporate looking to build their company culture as well as their leadership team.

Craig Turton, Head of Wealth, PSG

The best one to date!

Your expertise and professional delivery made this event one that we will remember for a long time to come. I’ve already had comments from both directors and managers that this leadership programme was “the best one to date.” I am confident the ideas and practical tools you have shared with the group will be of great value to our business. Thank you!

Renske Coetzee, Head of HR, Redefine Properties

One of the BEST facilitators!

Sharon, you are by far one of the best facilitators I have had the privilege of working with and assessing. You have a way of keeping the room engaged, creating a safe space, yet moving the pace along quickly to ensure the practical activities are done well. Your wealth of knowledge below the waterline is so evident.

Kirsten Mann, Account Manager, Connemara Consulting

The team was blown away!

Thank you, Sharon. It was a pleasure spending the time with and learning from you. My team really gained such value learning how to build comprehensive business cases and present them more effectively. Your model is excellent – the team was blown away. Our only wish is that the session was longer. Please stay in touch.

Ziaad Suleman, Chief Operating Officer, IBM South Africa

Our Promise to You

Unique Solutions

Your challenges and needs are different and that is why we are committed to collaborating with you, and co-creating life-changing, unique solutions. We custom craft all interventions with a focus on you.

Professionalism with Heart

You deserve the highest standards of personal and professional practice. Everything we do is done to the standard and quality you’d expect from a large corporate, but with the heart of a small business. We really care and partner with you.

Guaranteed Transformational Results

We deliver quality results, every time. Many of our clients have spoken about the impact that working with Key Steps has had on individuals, and their organisations as a whole. We see moments of transformation happen in every session.

Exceeding Expectations

We deliver world class interventions and always aim to exceed your expectations. This means that we are continually improving, learning, growing and challenging ourselves to be the best we can be for you.

Integrity and Authenticity

Creating a safe and caring learning environment is of utmost importance. Vulnerability and growth are only possible with the psychological safety that comes from deep integrity and authenticity. This means that we are prepared to have the challenging conversations and are known for our frank yet caring approach.

Practical Engaging Learning

Every day our clients tell us how engaging, practical and immediately useful our interventions are. We work with busy professionals that usually come into a session thinking they don’t have time to be there but leave wishing it had been longer. This is the highest compliment. Our ultimate aim is to deliver value to you and make a difference.

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Major shifts and results!

I was so sceptical about this training and thought it was going to be another one of those that gets people excited and inspired but, in the long run, doesn’t achieve much. Thank you for proving me wrong. It’s only a month since the training and we are seeing major shifts and results. Thank you for the incredible insights you have also shared with the business. This really sets you apart.

Sheraaz Patel

GM DEALER SALES, M-SURE