Take Key Steps to empower your team with our in-house Microsoft Solutions

Customised for your success, our training is tailored to meet your business needs, ensuring practical application for immediate impact. With online or in-house training at your premises, we integrate real-life examples, empowering participants to work smarter and make a significant difference in their professional environment.

What makes us different?

Free Assessments

Free Assessments

We provide free pre-assessments to determine the appropriate skill level for each participant, ensuring they attend the most suitable course.



Our training includes real-life examples from your industry, providing participants with relevant and relatable scenarios.



We customise all our courses to meet the specific needs of your business, ensuring relevance and practicality.

Immediate Implementation

Immediate Implementation

We prioritise supporting participants in applying what they learn, empowering them to work smarter and make a difference.



We offer training at your premises, allowing participants to learn in their own work environment for enhanced practicality.

Floor Walking

Floor Walking

We offer personalised support to assess your team’s training needs, make recommendations and support learning application.

Exceeded my expectations!

This workshop exceeded my expectations. The facilitator worked at a good pace and really knows her stuff.
I gained practical knowledge through the use of the training examples and shortcuts. Thank you!

Cale Hollis, CA, EY

Valuable points on email writing, etiquette and useful shortcuts!

Thanks Sharon, you are so well organised and one of our best facilitators. I thoroughly enjoyed this time with you and I have definitely taken home very valuable points on email writing and etiquette tips as well as such useful Outlook tips and shortcuts

Shakila Briajraj, Executive Education Programme Manager, Henley Business School

Really helped me develop our documents more efficiently!

This was such a powerful course. Thank you, Sharon. The best thing about it was learning all the shortcuts, document styles and the link between Word and Excel. I learnt improved functions in Word, which have really helped me develop our documents more efficiently.

Deon Govender, Procurement Manager, BASF

Educational, informative and fun!

I have never worked on Visio before and Leo made it easy for me to learn as she was more practical than theoretical which helped me to do the work on my side instead of only listening. It was a great 2-day session that was educational, informative and fun.

Johannes Pale, Inventory Planning Specialist, Daimler Truck Southern Africa Limited

Accelerate your team's training needs with Floor Walking

Accelerate your team’s training needs with Floor Walking

Our signature floor walking service offers on-site consulting and personalised one-on-one support. Book one of our experienced facilitators for a half or full-day, and they will ‘walk the floor’ and assist your team in-person, right at their desks or work with them virtually.

Floor walking provides invaluable troubleshooting, streamlining of processes and direct personal consultation to increase specific skills. Clients using this service have saved days, even weeks, of time while significantly increasing productivity. Connect with us to ensure your computer training adds true value to your bottom line.

Sharon Mitchell, Sale and Operations Support, BASF Holdings

Has helped me take my skills to a whole new level!

I really enjoyed the course, lots of tips and made my work so much easier to do. I attended an advance course (with another company), and it was information overload. With Key Steps, I feel the examples used were better and more practical. The course kept my attention and has helped me take my skills to a whole new level. I recommend this to everyone using Excel. Thanks so much!

Sharon Mitchell


Our Signature Microsoft Solutions

Explore our most popular solutions below. As with all our offerings, we value meeting your unique needs, so please contact us to craft tailored solutions for your business. We look forward to empowering your team to take Key Steps to ‘be the difference that makes the difference.’

Microsoft Excel

Microsoft Excel

Excel Basic

Excel Basic is a beginner-level course that provides a foundational understanding of the essential functionalities in Excel.

Excel Intermediate

Excel Intermediate is designed to offer a concise review of the basics while introducing participants to intermediate-level features of Excel.

Excel on Steroids

Excel on Steroids is a fast-paced course designed to bring Excel users up to an Intermediate level, preparing them for Advanced level training.

Excel Advanced

Excel Advanced offers an exploration of advanced concepts and techniques, including enhanced formatting, charting and worksheet operations.

Excel Visual Basic

Excel Visual Basic, also known as VBA (Visual Basic for Applications), is a programming language integrated within Microsoft Excel. Automate tasks, create custom functions and build interactive macros to enhance functionality.

PivotTables and PivotCharts

Excel PivotTables and PivotCharts are powerful data processing tools that facilitate data summarisation and visualisation, found in data visualisation programmes and business intelligence software.

Excel Dynamic Dashboard Reporting

Excel Dynamic Dashboard Reporting is a comprehensive course that equips participants with the skills to construct clear and easily understandable dashboards.

Mastering PowerPivots

Mastering PowerPivot introduces a powerful Excel add-on offering Business Intelligence functionality and reporting within the familiar Excel environment.
Microsoft Word

Microsoft Word

Word Basic

Microsoft Word Basic Level is a comprehensive introductory course that acquaints participants with the essential features of Microsoft Word.

Word Intermediate

Microsoft Word Intermediate Level is a comprehensive course designed to equip participants with essential features as well as enhance workflow and document creation. It is aimed at those already proficient in Basic Word.

Word on Steroids

Microsoft Word on Steroids is an intensive and accelerated course aimed at rapidly elevating participants’ Word proficiency to an Intermediate level, closing knowledge gaps, and preparing them for Advanced level training.

Word Advanced

Microsoft Word Advanced Level is a comprehensive course designed to equip participants with advanced skills and knowledge in concepts such as macros, forms, indexing, and creating professional, accurate documents.
Microsoft PowerPoint

Microsoft PowerPoint

PowerPoint Beginner and Intermediate

PowerPoint Beginner and Intermediate Level is a comprehensive course that lays the foundation for a comprehensive understanding of Microsoft PowerPoint’s functionality.

PowerPoint on Steroids

Microsoft PowerPoint on Steroids is an accelerated and intensive course designed to rapidly elevate participants’ proficiency in PowerPoint to an Intermediate level and beyond. This comprehensive training programme focuses on the most critical and powerful features of Microsoft PowerPoint.

PowerPoint Advanced

Microsoft PowerPoint Advanced Level is an expert-level course tailored for participants who have completed the beginner’s course and intermediate users seeking to enhance their proficiency in PowerPoint.
Microsoft Outlook

Microsoft Outlook

Outlook Productivity

Microsoft Outlook Productivity centralises email, calendar, contacts, tasks, and more, providing participants with efficient management capabilities. Beyond handling emails, Outlook offers integrated tools for schedule management, task tracking and contact organisation, making it a versatile productivity platform.

Outlook Advanced

Microsoft Outlook Advanced is a powerful and all-in-one tool that participants use to efficiently manage their email, calendar, contacts, tasks and more within a single platform.

Microsoft Visio

Microsoft Visio

Visio Basic

Visio Basic course is designed to provide foundational knowledge and skills in using Microsoft Visio, which is a popular diagramming and vector graphics application. Visio allows users to create various types of diagrams, such as flowcharts, organisational charts, network diagrams, floor plans, and more.

Visio Advanced

Visio Advanced course is designed for participants who already have a solid understanding of the basics of Microsoft Visio. The course aims to further develop participants’ skills and knowledge, enabling them to harness the more advanced features and functionalities of the software.
Microsoft SharePoint

Microsoft SharePoint

SharePoint End-User Beginners and Intermediate

SharePoint End-User training is designed to equip individuals with the knowledge and skills needed to effectively use Microsoft SharePoint, a powerful collaboration and document management platform. 

SharePoint and Business Processes

This SharePoint training course teaches business professionals how to take advantage of SharePoint’s robust automated business processes. This course is designed to provide users with a deep dive into SharePoint automation ranging from working with documentation to managing records to full workflow processes and task tracking. 

SharePoint Site Administrator

Design and Control Development for Non-Programmers – SharePoint Site Administrator training is designed to provide individuals with the essential knowledge and skills to effectively manage and administer SharePoint sites and subsites within an organisation. 

Microsoft Project

Microsoft Project

Project Beginners and Intermediate

Microsoft Project is comprehensive software that enables users to plan, manage and track projects effectively, making it an invaluable tool for project managers and teams completing intense collaborative work. It allows users to analyse project data, generate reports and make informed decisions to keep projects on track and within budget.

Project Advanced

Microsoft Project Advanced skills are invaluable for project managers and teams. During this course, user will integrate Excel with Projects, import and export data, manage delays and over allocation problems, work with multiple complex projects, pool resources, customise the Microsoft Projects environment and design advanced reports.

Microsoft Office

Microsoft Productivity

Microsoft Productivity Basic

Microsoft Productivity Basic training is a comprehensive course designed to equip individuals with essential skills to enhance their productivity using Microsoft Office applications. This training focuses on fundamental features and functionalities of these applications.

Microsoft Productivity Intermediate

Microsoft Productivity Intermediate training builds upon the foundational knowledge gained in the basic training. The training will cover effective collaboration and integration between the different Office applications, further enhancing productivity and workflow efficiency.

Microsoft Productivity Advanced

Microsoft Productivity Advanced training is an advanced-level course that takes participants beyond the intermediate level to unlock the full potential of Microsoft Office applications. This comprehensive programme explores the most sophisticated features and functionalities of Microsoft Word, Excel, PowerPoint, and Outlook.

Excellent - gave me a better understanding of how MS Office works!

This workshop was extremely well presented. Sharon was so helpful and knowledgeable. The course was excellent and gave me a better understanding of how Microsoft Office works. I always enjoy working with Key Steps and can recommend them as a quality training provider.

Shevani Govender, Firmwide Learning Programme Manager, EY

I'll be able to save lots of time and work more efficiently!

It was great learning about how to interpret formulae on any spreadsheet. I enjoyed learning how to set up and understand pivot tables and record macros. This was an excellent workshop; I will now be able to save lots of time and work more efficiently.

Preshinee Reddy, Finance, BASF

I had no idea I could still learn so much more about Excel!

I had no idea I could still learn so much more about Excel. All your courses are excellent. Louise was so knowledgeable and uses such practical examples. Thank you!

Cale Hollis, CA, EY

Fantastic! I've worked on PowerPoint before, but this made it so easy!

I was exposed to the brilliance of PowerPoint. This workshop gave me practical tools to effectively use of the program. It was fantastic! I have worked on PowerPoint before, but this made it so much easier. Thank you, Sharon.

Pinkie Mathaba, Product Manager, BASF




All our courses are NQF-aligned and MICT SETA accredited (#2257).


We are a B-BEE level 2 contributor.


If learners choose to undergo formal assessment and complete a portfolio of evidence (POE) credits gained be used towards other NQF-aligned professional qualifications. We do offer assessments as an optional extra.


These workshops can be delivered virtually, in-person or hybrid. Please chat to us about your specific needs and we will be happy to recommend the best format for optimal results.


Yes, our speciality is crafting courses that meet your exact business needs. Nothing we do is “off the shelf,” everything is customised and has a personal touch with business cases and examples that ensure participants are applying what they learnt before leaving the classroom.


We are a niche training and coaching consultancy that pride ourselves on offering flexible face-to-face, virtual and hybrid solutions that really get results. We have over 25 years’ experience making a difference.


We truly care about making a difference in the lives’ of our clients. We measure our successes through the positive impact we have on individuals, leaders and their businesses and teams. Many of our clients can attest that the intimate relationships that are built through our programmes are the difference that makes the difference in their lives. At Key Steps you get the standard and quality you would expect from a large corporate, but with the heart and passion you’d expect from a small business.


Please visit our Terms & Conditions page for more information.


You can email enquiries@keysteps.co.za or call +27 11 615 4244 to enquire and book our programmes. We look forward to hearing from you.