Tailored corporate training solutions for personal and professional growth

Corporate training solutions designed with a unique blend of professionalism and personalised care: At Key Steps, we understand that each client has distinct needs, and that’s why we offer both standardised and tailored programmes, customised for your business’ specific training needs.

Our Signature Services

Our approach combines the expertise associated with large corporations and the heart and passion of a small business, creating a truly exceptional experience. We believe in the power of unlearning, learning, and continuous growth, and we help individuals and teams navigate their own journey of “Key Steps” to meet their specific goals.

Through extensive research, a variety of training techniques, practical exercises, and interactive activities, we inspire individuals and teams to unlock their full potential both personally and professionally. Our clients consistently praise the engaging and practical nature of our interventions, often leaving sessions wishing they had more time. We strive to deliver value and make a difference in every interaction, and the transformative moments we witness reinforce our commitment to quality results. Join us at Key Steps and discover the path to reaching new heights.

Very valuable and practical!

Sharon is an expert in her field and her background adds great insight. I found the course very valuable and practical in real life situations. During the sessions we engaged deeply and had the opportunity to practice. It is great when training stays with you and adds value in your day-to-day role. These classes should be conducted to all staff levels, driven from the top and throughout the entire business.

Kyle Wheeler

Business Development Manager, Standard, Bank Isle of Man

Critical Business Skills Programmes

Critical Business Skills Programmes

Organisations can no longer afford to think of these skills as soft skills; they are critical to business success. We need to hone our abilities and regularly reskill to remain relevant and future-fit. We will show you how and custom craft solutions for you.

Leadership Masterclasses

Leadership Masterclasses

With more than 25 years developing leadership capacity in holistic and sustainable ways, we’ve become our client’s go-to for customised leadership initiatives. We are known for unlocking leadership potential and transforming culture.



Sharon’s signature keynotes focus on emotional intelligence, adaptive leadership, diversity and inclusion, impactful communication and many critical business skills. Her talks are highly engaging and practical and always customised just for you.

Team Building

Team Building

If you are looking for an impactful group intervention that sees a new team become more cohesive, a stuck team get moving, a storming team start performing and a team low in energy to find its mojo and vavavooma again, then you are in the right place.

Executive Coaching with NLP

Executive Coaching with NLP

Coaching is proven to accelerate success. More than ever, people need support to deliver business results and achieve optimal success. Our blend of coaching with NLP, CBT and DBT really enables clients to transform the way they work and live.

Microsoft Training

Microsoft Training

We offer in-house training that is customised to suit your business requirements. We put a great deal of emphasis on supporting participants to apply what they have learnt in the workplace, so they walk away empowered to work smarter.

Incredible Facilitator and extremely knowledgeable coach!

Sharon has partnered with Atlas Copco Industrial South Africa on several programmes over the years in the development of many of our staff and leaders. All the staff who have worked with Sharon have benefitted from the sessions and many of us have seen our in no small part. She is an incredible facilitator and extremely knowledgeable coach. I would recommend her to any organisation serious about investing in the development of their people.

Wendy Buffa-Pace, Vice President Holdings – Sub Saharan Africa, Atlas Copco

Seen a visible shift and improvement!

Sharon, thank you for the excellent training. I have not only observed a renewed passion in myself and my team for writing, but I’ve seen a visible shift and improvement in the quality of our reports. I was so pleased that our second day on Zoom (because of Covid) created a platform on par with, or even better than, a face-to-face session. I highly recommend this training to all professionals.

Theo De Jager, Head: Audit and CIB Absa

The best of the best!

I was privileged to attend a course facilitated by Sharon, Key Steps to Business Acumen back in 2020. Sharon holds the highest level of professionalism; the course was well prepared, and the learning outcomes easily grasped. I’ve completed numerous trainings online since, and Sharon is really the best of the best!

Melissa Klein, Business Intelligence, Mercedes-Benz SA

Highly impressed - consistent, professional delivery!

Dr Sharon facilitated a Leadership and Culture program for us with a focus on emotionally intelligent communication and performance management. I participated in two sessions a year apart. I was highly impressed by her consistent professional delivery. She kept us engaged throughout. The tools were so practical and easy to use. We were comfortable to open up, learn and actively participate. She is a brilliant subject matter expert and runs her sessions with great passion. It’s so humbling and inspiring.

Nqaba Mntungwa, Client Experience Manager, Standard Bank

Outstanding speaker and trainer!

Insightful, highly intelligent and experienced, Dr Sharon King Gabrielides brings a unique warmth to her work in education, training and leadership. I first met Sharon through the Professional Speakers Association of Southern Africa (PSASA) when she spoke at one of our conventions. Her research and insights on adult education, leadership and training totally blew me away. Sharon has really earned her place in the Southern African Educators Hall of Fame. She is an asset to our profession, and I value her as a colleague. I absolutely recommend Sharon as an outstanding speaker and trainer in her field. — Ian Hutton, Conscious Leadership Speaker

Ian Hutton, Conscious Leadership Speaker


Sharon is the ultimate professional. She speaks with passion and is easy to listen to. Her knowledge on leadership, emotional intelligence and coaching is invaluable. I would recommend Sharon to any corporate looking to build their company culture as well as their leadership team.

Craig Turton, Head of Wealth, PSG