Care in silence According to Rothwell and Sredl (1992, p.391), there is an enormous difference between just hearing and active listening. We can “hear” simply on the basis of auditory stimuli. For example, we hear a train, even if we are not paying much...
Are your priorities up the creek? Making decisions on what projects to tackle, and when to tackle them, will always feature as a daily task for most of us. We all have a variety of jobs to perform with goals to achieve, and each job will have its own timescale and...
Lessons from Beirut I had the pleasure of going to Lebanon last week to facilitate emotional intelligence training for i-engineering’s country heads. I was so impressed by them. In nine years, they have grown from two people who started up a business in their garage...
A few months ago, I had the privilege of attending the Success Summit held at the Sandton Convention Centre and listening to some of the world’s wealthiest men share their tips on success. By the way, I don’t just mean people who had monetary wealth, I am talking...
So far, we have used the first two letters of the word ‘PRIDE’ to turn demotivation into motivation. How well were you able to create a positive work environment and then recognise and/or reward your team’s efforts? Notice what worked, what didn’t work and what you’d...