Key Steps Blogs

    November 20, 2018

    Bring back the lunch break

    ‘Vanishing Lunch Break’… Sound Familiar? When noon rolls around, glance at your co-workers’ desks. It’s becoming more and more likely that you’ll find your colleagues pecking away at their keyboards, maybe pausing to wolf down a sandwich between email and […]
    October 23, 2018

    Curb noise pollution

    Shhhh, people are wroking While many of us would probably prefer a private office with a door, open-plan offices are becoming more and more common in businesses worldwide. The benefits are clear: they are cost-effective, improve communication and collaboration, reduce […]
    September 3, 2018

    Do you want to open doors?

    Do you want to open doors? Last week we learnt a simple yet powerful way to improve our existing relationships in just 5 seconds. I wonder how much benefit you are noticing after only one week of applying your new […]
    April 16, 2018

    How can you offer great customer service?

    Easily! Especially with a few Key Steps I was recently reminded that customer service is not just about getting service ‘right’. It is just as critical to handle it well when things go wrong (and at some point – no […]
    October 2, 2017

    PRIDE = Positive, Recognise, Involve, Develop, Evaluate

    We’ve come a long way to ensure we are motivating others and instilling a sense of pride. How successful have you been? As you look back over the past few weeks and notice the steps you have taken to: create […]

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