by Dr Sharon | Jun 11, 2025 | Change management, Communication, Emotional Intelligence, Ethics at Work, Growth Mindset, Leadership, Learning, Personal Development, Relationship Building, Relationships (Self and Others)
The power of social pressure in building a learning culture Social pressure plays a powerful – often underestimated – role in shaping behaviour, especially when it comes to building a learning culture. In organisations striving for transformation, innovation and...
by Dr Sharon | Apr 22, 2024 | Change management, Communication, Learning, Personal Development
A very special coaching client of mine recently reshared Alex Brogan’s LinkedIn post where he shared Kabir Seghal’s wisdom on “Writing Emails like a Boss” – it was excellently put and very aligned with the business writing work we do with professionals to elevate...
by Dr Sharon | Mar 11, 2024 | Communication, Emotional Intelligence, Leadership, Personal Development, Relationships (Self and Others)
For me, boundaried people are brilliant to work with. I always know where I stand, I know I won’t hear promises that can’t be delivered on and can rely on them to push back if my requests are unreasonable. They will be direct (with respect and empathy) without fearing...
by Dr Sharon | Aug 28, 2023 | Achieve Goals, Communication, Emotional Intelligence, Learning, Personal Development, Relationships (Self and Others)
Sadly, according to a global study by Skynova, 80% to 90% of employees said that workloads prevented taking time off and 68% used their smartphones for work while they’re on holiday. Not surprisingly, 62% said the use of their device for work made it tough to recharge...
by Dr Sharon | Aug 15, 2023 | Achieve Goals, Coaching, Communication, Emotional Intelligence, Learning, Personal Development, Relationship Building
In my last article, I spoke about spotting toxic positivity. Toxic positivity is the tendency to suppress or deny what are perceived as negative emotions and only focus on positive thinking, often leading to invalidating or dismissing genuine feelings. Now let’s work...
by Dr Sharon | Dec 13, 2022 | Client Success Stories, Communication, Uncategorised
Thank you for taking Key Steps with us through 2022 and for trusting us with your people and your development needs. It has been a successful year on so many levels. We really appreciate you! This year has also been intense and tiring. We hear so many people feeling...