by Dr Sharon | Dec 13, 2022 | Client Success Stories, Communication
Thank you for taking Key Steps with us through 2022 and for trusting us with your people and your development needs. It has been a successful year on so many levels. We really appreciate you! This year has also been intense and tiring. We hear so many people feeling...
by Dr Sharon | Apr 26, 2022 | Communication, Emotional Intelligence, Personal Development
I live by the Neuro-Linguistic Programming presupposition that “there is no such thing as failure, only feedback.” We can only fail when we become insensitive to feedback, ignore feedback or hold on to limiting beliefs that prevent us from learning the lessons we can...
by Dr Sharon | Mar 15, 2022 | Communication, Emotional Intelligence, Personal Development
There are several distinct power gaps, originally written about by coach Kathy Caprino, that we need to bridge. They prevent us from thriving in our work and limit our confidence, energy, self-belief and sense of internal control. They keep us from feeling like we are...
by Dr Sharon | Nov 15, 2021 | Change management, Communication, Emotional Intelligence, Personal Development, Relationships (Self and Others), Stress Management
Your life is made up of habits, routines and rituals. Habits happen with the least effort and awareness. This is great if what you are doing is serving you and not so great when what you are doing isn’t. As we head towards the end of 2021, this is a great time to take...
by Dr Sharon | Jun 21, 2021 | Coaching, Communication, Conflict Management, Emotional Intelligence, Personal Development, Relationships (Self and Others), Speaker
After the picture that’s been painted the past two weeks, I’m sure it’s become clear that a culture of silence can be more than just a little unhealthy… It can be deadly, especially for employee morale. Lack of clear expectations and closed communication underpin a...
by Dr Sharon | Jun 14, 2021 | Communication, Emotional Intelligence, Personal Development, Relationship Building, Relationships (Self and Others), Speaker
No, Last week we looked at evidence to support that going silent about things that matter is tragic. Some of these tragedies are even fatal. While knowing when to bite our tongue is definitely wise, we also need to know when to speak up and how to use our voice well....