Take Emotionally Intelligent Key Steps with Dr Sharon’s blog
Dr Sharon brings her wealth of knowledge and experience to help you navigate the intricacies of various subjects. Whether you’re seeking personal development guidance, professional tips, or simply looking to expand your knowledge base, you’re in the right place. Join us as we delve into a world of insights that will empower you to take key steps towards your goals.
Can you put the spring back into non-performer’s steps? (Part 5)
PRIDE = Positive, Recognise, Involve, Develop, Evaluate We’ve come a long way to ensure we are motivating others and instilling a sense of pride. How successful have you been? As you look back over the past few weeks and notice the steps you have taken to: create a...
What can you learn about collaboration from Beirut?
Lessons from Beirut I had the pleasure of going to Lebanon last week to facilitate emotional intelligence training for i-engineering’s country heads. I was so impressed by them. In nine years, they have grown from two people who started up a business in their garage...
How can you offer great customer service?
Easily! Especially with a few Key Steps I was recently reminded that customer service is not just about getting service ‘right’. It is just as critical to handle it well when things go wrong (and at some point – no matter how good your service is – you’re likely to...
Bring back the lunch break
'Vanishing Lunch Break'... Sound Familiar? When noon rolls around, glance at your co-workers’ desks. It's becoming more and more likely that you'll find your colleagues pecking away at their keyboards, maybe pausing to wolf down a sandwich between email and paperwork....
Curb noise pollution
Shhhh, people are wroking While many of us would probably prefer a private office with a door, open-plan offices are becoming more and more common in businesses worldwide. The benefits are clear: they are cost-effective, improve communication and collaboration, reduce...
Acknowledging the women who shape our lives
Acknowledging the women who shape our lives Today I would like to acknowledge the women who have shaped our lives. I think especially of my mum who has taught me what it is to be a woman and what it is to love. I think of my mother-in-law who so often cooks us the...
Develop an attitude of gratitude
Develop an attitude of gratitude Research shows that those who keep a simple gratitude journal felt happier, more optimistic and even slept better at night. Cultivating a life-long ‘attitude of gratitude’ has been linked to increased wealth, better health, sounder...
Is empathy genetic or learnt?
Is empathy genetic or learnt? Many years ago, a New Zealand search and rescue team heading to Japan (to help after a magnitude 9 earthquake and devastating tsunami) said they were pleased to be returning the favour because Japan had sent teams there in the aftermath...
Beat the back to reality blues
Beat the back to reality blues On Saturday, I landed back from the most AMAZING holiday with my family. We planned it for over a year and my husband and I went small on our honeymoon (we got married on 11 March) so we could go big when the kids were with us. Our...
Lessons from Miami Beach
Lessons from Miami Beach We are in Miami now. I have wanted to come here for as long as I can remember. I have no doubt that I am going to have the experience of a lifetime and come home with some incredible memories. I also have no doubt that I am going to experience...
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