Evaluate and Encourage

by | Nov 19, 2012 | Leadership, Relationships (Self and Others)

We’ve come a long way to ensure we are motivating others and instilling a sense of pride. How successful have you been? As you look back over the past few weeks and notice the steps you have taken to: create a positive environment, recognise and reward others, involve and inspire them and take time for development too… where would you still like to improve? Instilling PRIDE is an on-going journey, one we must continuously evaluate because we can always get better at it. And that’s your final step this week…

Evaluate and Encourage

Your Key Steps Coaching for the week ahead:

P = Create a positive environment. 
R = Recognise and reward.
I  = Involve and inspire.
D = Develop.

E = Evaluate and encourage. This final step is about adopting the ‘Spirit of Kaizen. Kaizen is the Japanese word that translates into English as ‘continuous improvement’ or ‘change for the better’. Both a philosophy and practice that can help us achieve greater innovation, productivity, general excellence and increased efficiency. To lead others effectively, we must observe their activities and continuously assess progress or blocks to progress. Because you may have a very limited amount of time to observe, you need to develop tools, strategies and support for obtaining and maintaining information about your team’s various activities. Quarterly reviews or discussions with individuals can be helpful in obtaining such information but they are definitely not enough.

How can you do this? Make it your daily habit (not just your task during quarterly reviews) to pursue excellence. Spend time every day managing performance – this could be activities such as, setting clear goals, communicating expectations, clarifying responsibilities, creating monitoring systems, coaching, mentoring and assessing training gaps. And remember that often the things that get ‘requested and rewarded’ are the things that get done. Also, help people to evaluate themselves. Continuous improvement is not your responsibility alone; empower those around you to continuously assess, evaluate and improve their own performance. Together you can…

“be the difference that makes the difference




NOTE: The information in my blog may be freely shared and re-used in any online or offline publication, provided it is accompanied by the following credit line: This was written by Dr Sharon King Gabrielides, and originally appeared in her free bi-weekly  ‘Key Steps Food for Thought Blog’ available on the Key Steps website.

Dr Sharon King Gabrielides, EQ Expert, Founder and CEO

Sharon is a dynamic facilitator, speaker and executive coach with over 25 years’ experience in leadership development and organisational transformation. Her PhD thesis contributed a framework for holistic and sustainable leadership development that was published by Rutgers University in the USA. She is faculty of numerous business schools and highly sought-after by leading corporates because she works hand-in-hand with them to create sustainable results and long-term success. In 2020, Sharon was inducted into the Educators Hall of Fame, which is a lifetime achievement award, recognising excellence and her contribution to the field.

Sharon is one of only three women in South Africa to hold the title of Certified Speaking Professional (CSP) – the Oscar of the speaking industry. She is also a COMENSA Master Practitioner (CMP), a qualified Modern Classroom Certified Trainer (MCCT™) and an accredited Global Virtual Speaker. Sharon is also a registered Education, Training and Development Practitioner (ETDP), holds an Honours degree in Psychology and practices as an NLP master practitioner.

Most important to Sharon is that she has become known for her genuinely caring manner, practical and transformational approach, and for providing valuable tools and that allow people to take Key Steps to really… ‘be the difference that makes the difference.’