Absence makes the heart…?

by | Sep 15, 2014 | Emotional Intelligence, Relationships (Self and Others)

Leading a team of diverse employees with constantly changing needs and limited resources is hard enough. Scatter those employees across different geographic areas, where face-to-face contact is infrequent, priorities are constantly shifting and there is little time to address their individual needs, and you can begin to understand why leading a virtual team is one of the most difficult jobs in business today. It takes a special breed of leader to get the job done right.
Not just anyone can lead virtually. It takes someone with the right mix of technical, interpersonal, and communication skills to lead a virtual team that can be successful. One of the most important and fundamental characteristics of a successful team is trust. And, research on teams indicates that familiarity is a major contributor to building co-worker trust. Here are a few familiarity trust builders you can use to lead from a distance and take Key Steps to…

Close the Gap… Foster Trust

1. Talk with them regularly by telephone.
2. Schedule face-to-face meetings periodically, whenever possible.
3. Use every available minute when you’re visiting on-site offices to see and talk with team members. These face-to-face connections are important in bridging the distance when people are not physically working together.
4. Use all available technology (e-mail, fax, voice mail, telephone, web conferences, videoconferencing, instant messaging) to stay connected and “visible” within your team.
5. Make a point to remember birthdays and special occasions (exams, critical deadlines, etc.).
6. Acknowledge special accomplishments of your team members and associates and…

“be the difference that makes the difference




NOTE: The information in my blog may be freely shared and re-used in any online or offline publication, provided it is accompanied by the following credit line: This was written by Dr Sharon King Gabrielides, and originally appeared in her free bi-weekly  ‘Key Steps Food for Thought Blog’ available on the Key Steps website.

Dr Sharon King Gabrielides, EQ Expert, Founder and CEO

Sharon is a dynamic facilitator, speaker and executive coach with over 25 years’ experience in leadership development and organisational transformation. Her PhD thesis contributed a framework for holistic and sustainable leadership development that was published by Rutgers University in the USA. She is faculty of numerous business schools and highly sought-after by leading corporates because she works hand-in-hand with them to create sustainable results and long-term success. In 2020, Sharon was inducted into the Educators Hall of Fame, which is a lifetime achievement award, recognising excellence and her contribution to the field.

Sharon is one of only three women in South Africa to hold the title of Certified Speaking Professional (CSP) – the Oscar of the speaking industry. She is also a COMENSA Master Practitioner (CMP), a qualified Modern Classroom Certified Trainer (MCCT™) and an accredited Global Virtual Speaker. Sharon is also a registered Education, Training and Development Practitioner (ETDP), holds an Honours degree in Psychology and practices as an NLP master practitioner.

Most important to Sharon is that she has become known for her genuinely caring manner, practical and transformational approach, and for providing valuable tools and that allow people to take Key Steps to really… ‘be the difference that makes the difference.’

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