How we worked with Sibanye-Stillwater increase the Emotional Intelligence of ALL their leaders
US and South Africa
10 Masterclasses
363 Delegates
Virtual
97% Highly Recommended
The Challenge
Sibanye-Stillwater made a global decision to increase the emotional intelligence of all leaders. The challenge was to ensure that every leader scored 110 or more on the Bar-On EQ-i® Assessment.
They wanted to change the face of mining leadership and knew that emotional intelligence was key to making this happen. The vision was to have more engaged and productive teams and leaders with deeper self-awareness who were well equipped to express their emotions in useful ways, get the best out of their teams, make effective decisions all while being agile and innovative.
The Solution
Key Steps designed a learning pathway that took leaders through a ten-month learning journey. This was rolled-out in waves with our customer experience team handling everything from onboarding to guiding each leader through their learning pathway to graduation.
The journey began with Bar-On EQ-i® Assessments (as a post-measure) and then a series of experiential virtual training initiatives, action learning assignments, reflective journalling all designed to achieve deep transformation. The virtual mode of delivery was important to allow leaders from across the globe to come together and meet and collaborate with colleagues from other countries.
Their final EQ scores, as well as the lived experience of the participants showed exceptional results.
The Results
Throughout the training, Sibanye reported that they could feel a buzz amongst their leadership.
Everyone was talking about the programme and how much value they were gaining. They had planned to do some internal marketing to get buy-in from their leaders and after the first three Cohorts, they realised that this would not be necessary. Leaders who had not yet been enrolled were desperate to get onto the next Cohort.
Post training, the increase they had hoped for had not only been achieved but succeeded. Leaders were managing performance more effectively and the results were showing on the scoreboard.
The Feedback
Across 165 survey responses, Sibanye-Stillwater leaders rated their Key Steps learning experiences extremely favourably.
Facilitator’s knowledge
Content relevant and practical
Engaging climate of participation
Benefit Gained
Increased EQ
Highlights
Statistically significant increase in 97% of leader’s EQ scores.
More efficient, motivated and productive teams.
Significant shift in leadership culture.
Completely life changing for 83% of leaders.
A great journey – practical, innovative, inclusive, professional and applicable!
Dr Sharon, thank you for the 12 months being a part of these excellent leadership EQ masterclasses. It indeed was a great journey, practical, innovative, inclusive, professional and applicable in every module. Thank you for all you’ve done for me and the team. All leaders should attend this programme, it really makes a difference. All the best for you and Key Steps.
Heinrich Botha
Unit Manager: Fraud, Commercial, Product / General Crime and GBV Investigations at Sibanye-Stillwater