May 14, 2018
It is true that every day – in fact, every moment – is a new opportunity to be better than yesterday. And this pursuit can increase your self-esteem and, accordingly, your happiness. This does not mean you should try […]
May 7, 2018
Have you experienced death by PowerPoint Scott McNealy of Sun Microsystems was one of the first execs to ban PowerPoint use in his office. He said, “We had 12.9 GB of slides on our network (and that was in 1997!!) […]
April 23, 2018
Do you know the secret to a great relationship? Relationships are a critical part of our lives and influence us in so many ways. Positive relationships often contribute to our sense of satisfaction, positive self-regard and contentment. Within positive relationships, […]
April 16, 2018
Easily! Especially with a few Key Steps I was recently reminded that customer service is not just about getting service ‘right’. It is just as critical to handle it well when things go wrong (and at some point – no […]
April 9, 2018
I have yet to come across a person who does not tell me that they are incredibly busy. Our lives are filled with projects, initiatives, meetings, emails, phone calls, sporting events, church activities and more. All too often, we fail […]
