Key Steps Blogs

September 22, 2014

The power of 10%

I was reading an article recently that inspired me to write and remind you that small changes can make a BIG difference. A lot of us often feel challenged or overwhelmed by the “big changes” happening in the world around […]
September 15, 2014

Absence makes the heart…?

Leading a team of diverse employees with constantly changing needs and limited resources is hard enough. Scatter those employees across different geographic areas, where face-to-face contact is infrequent, priorities are constantly shifting and there is little time to address their […]
September 8, 2014

Wonder don’t wander

I was recently amazed to find Harvard research showing that a wandering mind has a bigger influence on happiness than any other activity a person happened to be doing. These findings confirm many philosophical and religious traditions that teach about […]
September 1, 2014

What is ‘Netiquette’?

Netiquette (a portmanteau of “network etiquette” or “internet etiquette”) is a set of social conventions that facilitate interaction over networks, ranging from social media, to emails, to blogs and forums. Like me, you probably rarely get letters any more. Even […]
August 25, 2014

Are e-mails damaging your bottom line?

In the age of the dinosaurs (before the internet in the late 1980s), no communication went out without being vetted by a manager. And any manager of distinction had his own secretary. Properly trained secretaries had been trained to write […]

Subscribe To Our Blog

Subscribe and you will receive a free tool to manage conflict in your work and personal relationships.

Exit Pop Up

You have successfully subscribed to the newsletter

There was an error while trying to send your request. Please try again.

Key Steps Corporate Training will use the information you provide on this form to be in touch with you and to provide updates and marketing.