Key Steps Blogs

November 7, 2016

Do you listen to learn?

Do you listen to learn? Last week we explored the difference between hearing and listening; we can hear by simply perceiving sounds with the ear whereas listening is an active process that requires active attention.  It’s a highly sought after […]
October 26, 2016

Do you care in silence?

Care in silence According to Rothwell and Sredl (1992, p.391), there is an enormous difference between just hearing and active listening. We can “hear” simply on the basis of auditory stimuli. For example, we hear a train, even if we […]
October 22, 2016

Are your priorities up the creek?

Are your priorities up the creek? Making decisions on what projects to tackle, and when to tackle them, will always feature as a daily task for most of us. We all have a variety of jobs to perform with goals […]
October 22, 2016

Can you put the spring back into non-performer’s steps? (Part 4)

Positive, Recognise, Involve, D = ? So far, we have taken Key Steps to motivate others by creating a positive environment, recognising their efforts (rewarding where necessary) and inspiring through involving them in setting goals. This week we are going […]
October 22, 2016

Can you put the spring back into non-performer’s steps? (Part 3)

Positive, Recognise, I = ? So far, we have used the first two letters of the word ‘PRIDE’ as a way to turn demotivation into motivation. How well were you able to create a positive work environment and then recognise […]

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