April 23, 2018
Do you know the secret to a great relationship

Do you know the secret to great relationships?

Do you know the secret to a great relationship? Relationships are a critical part of our lives and influence us in so many ways. Positive relationships often contribute to our sense of satisfaction, positive self-regard and contentment. Within positive relationships, […]
April 16, 2018
Customer service

How can you offer great customer service?

Easily! Especially with a few Key Steps I was recently reminded that customer service is not just about getting service ‘right’. It is just as critical to handle it well when things go wrong (and at some point – no […]
April 9, 2018
wasting-time

How can you stop wasting time?

I have yet to come across a person who does not tell me that they are incredibly busy. Our lives are filled with projects, initiatives, meetings, emails, phone calls, sporting events, church activities and more. All too often, we fail […]
March 26, 2018
Hand pointing at a choices illustration on blue background.

Choice is good, right?

This week’s ‘food for thought’ will be in keeping with the theme of managing stress. If you haven’t been following the past two weeks – I’d recommend that you visit my blog and take a look at how much your […]
March 20, 2018
Photo-3

Change your attitude but don’t pile it on

Last week’s ‘food for thought’ (about stress), got such a strong response that I’ve decided to stick with the theme for a few weeks. Firstly, it is important to re-emphasise that stress is simply our inability to adapt to or […]