October 23, 2018
26692259 - business, technology, internet and office concept - stressed businesswoman with tablet pc computer

Curb noise pollution

Shhhh, people are wroking While many of us would probably prefer a private office with a door, open-plan offices are becoming more and more common in businesses worldwide. The benefits are clear: they are cost-effective, improve communication and collaboration, reduce […]
August 23, 2018
Living_your_values_-_1

Are you living your values?

One of the most effective ways to attain personal and professional success is to first clarify and then live your values. This is often easier said than done because although we all have great intentions, we don’t always take action. […]
August 13, 2018
3489349-C-G-Jung-Quote-The-shoe-that-fits-one-person-pinches-another-there (2)

What’s the recipe of life?

You often hear people lamenting that they wish marriage, forging a career path, creating wealth and raising children came with an instruction manual, don’t you? Maybe, at times, you’ve even wished that there was a magic recipe for successful living? […]
April 16, 2018
Customer service

How can you offer great customer service?

Easily! Especially with a few Key Steps I was recently reminded that customer service is not just about getting service ‘right’. It is just as critical to handle it well when things go wrong (and at some point – no […]
October 23, 2017
Netiquette

What is ‘netiquette’?

Netiquette (a portmanteau of “network etiquette” or “internet etiquette”) is a set of social conventions that facilitate interaction over networks, ranging from social media, to emails, to blogs and forums. Like me, you probably rarely get letters any more. Even […]

Subscribe To Our Blog

Subscribe and you will receive a free tool to manage conflict in your work and personal relationships.

Exit Pop Up

You have successfully subscribed to the newsletter

There was an error while trying to send your request. Please try again.

Key Steps Corporate Training will use the information you provide on this form to be in touch with you and to provide updates and marketing.