September 22, 2014
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The power of 10%

I was reading an article recently that inspired me to write and remind you that small changes can make a BIG difference. A lot of us often feel challenged or overwhelmed by the “big changes” happening in the world around […]
September 15, 2014
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Absence makes the heart…?

Leading a team of diverse employees with constantly changing needs and limited resources is hard enough. Scatter those employees across different geographic areas, where face-to-face contact is infrequent, priorities are constantly shifting and there is little time to address their […]
September 8, 2014
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Wonder don’t wander

I was recently amazed to find Harvard research showing that a wandering mind has a bigger influence on happiness than any other activity a person happened to be doing. These findings confirm many philosophical and religious traditions that teach about […]
September 1, 2014
net etiquette - internet concept

What is ‘Netiquette’?

Netiquette (a portmanteau of “network etiquette” or “internet etiquette”) is a set of social conventions that facilitate interaction over networks, ranging from social media, to emails, to blogs and forums. Like me, you probably rarely get letters any more. Even […]
August 25, 2014
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Are e-mails damaging your bottom line?

In the age of the dinosaurs (before the internet in the late 1980s), no communication went out without being vetted by a manager. And any manager of distinction had his own secretary. Properly trained secretaries had been trained to write […]