September 15, 2014
heart

Absence makes the heart…?

Leading a team of diverse employees with constantly changing needs and limited resources is hard enough. Scatter those employees across different geographic areas, where face-to-face contact is infrequent, priorities are constantly shifting and there is little time to address their […]
September 8, 2014
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Wonder don’t wander

I was recently amazed to find Harvard research showing that a wandering mind has a bigger influence on happiness than any other activity a person happened to be doing. These findings confirm many philosophical and religious traditions that teach about […]
September 1, 2014
net etiquette - internet concept

What is ‘Netiquette’?

Netiquette (a portmanteau of “network etiquette” or “internet etiquette”) is a set of social conventions that facilitate interaction over networks, ranging from social media, to emails, to blogs and forums. Like me, you probably rarely get letters any more. Even […]
August 25, 2014
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Are e-mails damaging your bottom line?

In the age of the dinosaurs (before the internet in the late 1980s), no communication went out without being vetted by a manager. And any manager of distinction had his own secretary. Properly trained secretaries had been trained to write […]
August 18, 2014
Writing Tools

How well do you write?

Many bright people, perhaps you’re one of them, go to great lengths to avoid writing business documents. The threat of facing a blank page or a bare computer screen can be more powerful than the desire to write. Just the […]